Terms of service
Welcome to Sianova Light! These Terms and Conditions ("Terms") govern your use of our website and the purchase of red light therapy devices and accessories from our Shopify store at Sianova.com (the "Site"). By accessing or purchasing from our store, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use this Site or purchase our products.
1. General Information
This Site is operated by SianovaLight. Throughout the site, the terms “we,” “us,” and “our” refer to SianovaLight. We offer this website, including all information, tools, and services available from it, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Eligibility
You must be at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use our Site and make purchases. By using this Site, you represent that you meet these requirements.
3. Product Use and Disclaimer
Our products are intended for general wellness and cosmetic purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
The content provided on this Site and any related materials or marketing communications is for informational purposes only and does not constitute medical advice. You should consult a licensed healthcare provider before beginning red light therapy, especially if you are pregnant, nursing, photosensitive, have a pre-existing condition, or are undergoing treatment for a health issue.
Use of our products is voluntary and at your own risk. SianovaLight disclaims any liability for harm or injury arising from improper use or reliance on the information provided.
4. Products and Pricing
All products listed on our Site are subject to availability. We reserve the right to modify or discontinue any product at any time without notice. Prices are subject to change and are listed in US dollar.
While we strive for accuracy in product descriptions and images, we cannot guarantee that your device’s display will accurately reflect the product's color or details.
5. Orders and Payment
When placing an order, you agree that all information provided is accurate and complete. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to suspected fraud or unauthorized activity.
All payments are securely processed via Shopify Payments or approved third-party payment gateways.
6. Shipping and Delivery
Shipping costs and delivery times are displayed at checkout and vary by destination. Delivery times are estimates and may be impacted by customs processing, local holidays, or carrier delays.
We are not responsible for delays or losses caused by circumstances outside our control, including but not limited to shipping service interruptions or customs delays.
7. Duties and Taxes
By placing an order through our Shopify store, you acknowledge and agree that you are responsible for any customs duties, import taxes, VAT, tariffs, or other applicable fees imposed by your country’s customs authority upon delivery.
These charges are not included in the product price or shipping costs displayed at checkout. They must be paid by you, the customer, at the time of delivery or as directed by your local customs office.
We are not liable for customs delays or refusal of goods due to non-payment or regulatory issues.
8. Refunds
Refunds are processed to the original payment method after inspection, typically within 14 business days.
9. Health & Safety Guidelines
Please follow all safety instructions included with your product. Failure to do so may increase the risk of adverse effects. The following guidelines are provided for your safety:
Do not stare directly into the light without protective eyewear, especially during facial treatments.
Limit exposure time according to the user manual. More is not necessarily better.
Consult a healthcare provider before use if you:
- Are pregnant or breastfeeding
- Have epilepsy or a history of seizures
- Take medications known to cause photosensitivity
- Have active skin cancer or unexplained skin lesions
Keep devices out of reach of children unless used under adult supervision. Discontinue use immediately if you experience discomfort, skin irritation, or other unusual symptoms.
10. Intellectual Property
All content on this Site—including product designs, logos, images, text, and branding—is the intellectual property of SianovaLight and protected under copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
11. Limitation of Liability
To the fullest extent permitted by law, SianovaLight shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products, or from reliance on the information presented on our Site.
12. Contact Information
For questions regarding these Terms, returns, product usage, or any other inquiries, please contact us.