Privacy policy

Last updated: June 20, 2025

This Privacy Policy describes how Sianova ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from sianova.com (the “Site”). This policy is compliant with Canadian and U.S. privacy laws, including PIPEDA and California's CCPA/CPRA.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device and interaction with the Site, including:

  • IP address
  • Web browser, time zone, and some cookies
  • Pages you view and how you interact with the Site

Additionally, when you make a purchase or attempt to make a purchase, we collect:

  • Your name
  • Billing and shipping addresses
  • Payment information (processed securely)
  • Email address and phone number

We refer to this collectively as "Personal Information."

How We Use Your Information

We use your personal information to:

  • Fulfill orders, process payments, and arrange for shipping
  • Communicate with you about your order
  • Screen for potential fraud or risk
  • Provide you with relevant products, services, and offers (with your consent)

Sharing Your Information

We share your personal information with trusted service providers, including:

  • Shopify, our store platform provider
  • Payment gateways (e.g., Shopify Payments, PayPal)
  • Shipping partners
  • Marketing and analytics services (e.g., Google Analytics)

We may also share your information to comply with laws, regulations, or legal requests.

We do not sell your personal information.

Your Rights

For Canadian Residents (PIPEDA)

You have the right to access, correct, or withdraw consent to the use of your personal information at any time.

For U.S. Residents (Including California - CCPA/CPRA)

You may have the right to:

  • Know what personal data we collect and how it is used
  • Request access, correction, or deletion of your personal information
  • Opt out of the sale or sharing of personal data (we do not sell data)
  • Limit use of sensitive personal information

To exercise any of these rights, please contact us through the "Contact Us" page on our Site.

Cookies

We use cookies to:

  • Improve site functionality and performance
  • Personalize your shopping experience
  • Analyze traffic and trends

You can control cookie settings through your browser or by using opt-out tools like https://optout.aboutads.info/.

Data Retention

We retain your personal information only as long as necessary for the purposes described above, unless a longer retention period is required by law.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from minors.

International Transfers

Your personal information may be stored and processed in the United States or other jurisdictions where our service providers operate. We ensure that your information remains protected under applicable data protection laws.

Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices. We encourage you to review it periodically.